Contact Us
1901 Esther St.
Newberg, OR 97132-9529
866-866-4662
503-554-4300
503-537-7007 fax
info@hazelden.org
Springbrook, OR
Visitor information
Visiting hours
Patients may receive visitors on Sundays from 1:00 pm until 5:00 p.m. Please check in with the front desk of the residential building to read and sign the expectation around confidentiality and campus rules. See information about gifts below.
Phone calls
Family and friends may call 503-538-0900 to leave voicemail messages for patients who can then return the call later from a pay phone. Messages are distributed at least three times daily; some times include 12:45 p.m., 5:45 p.m., and 10:15 p.m. Please call the nurses' station only in the event of an emergency. If it is not an emergency you will be directed to use the voicemail. Phone calls are limited to 10 minutes, which allows patients to share the use of the phones.
Gifts and letters
Not allowed: food, beverages, and fruit baskets
Allowed: flowers, stuffed animals, balloons, cards, and letters
If you wish to bring an item for a patient, please take it to the main reception building and it will be delivered by a staff member to the residential unit where it will be given to the patient. After 5:00 p.m. during the week and on weekends (including Visiting Hours) all items for patients should be brought to Nursing. Under no circumstances can items go directly to the patient from a person who is not on staff. If dropping off an item, you will not be allowed to visit with the patient unless it is cleared in advance through the patient's focal therapist. If you would like to see a focal therapist, please call for an appointment before you arrive, otherwise they may not be available to see you.
Address letters and packages to
Patient's name
Hazelden Springbrook
1901 Esther Street
Newberg, OR 97132-9500
Hazelden
1901 Esther St.
Newberg, Oregon 97132-9529
866-866-4662
503-554-4300
503-537-7007 fax
